We are looking for a qualified Technical Account Manager to join our team.  

If you are a passionate techy manager looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge

In this position, you will be responsible for the smooth operation of various digital projects, promoting a customer service-oriented culture, acting as a mentor to the members of the team, motivating and providing continuous feedback. You will be the go-to person for everything involving a project's organization.  

As a Technical account manager, you should be a tech-savvy professional, with an in-depth understanding of how technology can help us achieve our business goals. You should also be results-driven and aspire to achieve specific goals. Ultimately, you should be able to provide technical, product, and business knowledge to support the sales process and strengthen customer relationships.

You will be part of a great team that seeks to make an impact on our clients' business through what we do best: implement professional and dynamic digital customer experiences.  

In your day-to-day, you will be working with teams from all over the world, helping us to position Conexio as a Customer Experience digital agency.  

The Role

• Manage the relationship with the client and all stakeholders.  
• Develop and deliver key initiatives to improve business processes and customer service delivery.
• Ensuring that all operations are carried out in an appropriate and profitable manner while maintaining the “health” of the projects.
• Lead, motivate and support the team, providing continuous feedback and establishing development plans.
• Propose and promote strategies from the technical and human point of view to encourage motivation in the team, seeking to generate a high level of morale and satisfaction of the collaborators.  
• Provide technical support for customers to support pre-sales and post-sales processes.
• Provide developers with customers’ feedback to help identify potential new features or products.
• Analyze customers’ needs and suggest upgrades or additional features that meet their requirements.
• Ensure resource availability and allocation.  
• Establish best practices.
• Seek opportunities for improvement and suggest new projects.

What is needed for success

• Proven work experience as a Technical Account Manager, Client Partner, Technical Project Manager, or similar roles.
• Experience leading and building high-performance teams passionate about continuous improvement, process development, communication, and knowledge sharing.
• Solid technical background with hands-on experience in digital technologies.  
• An ability to gasp customers’ needs and suggest timely solutions.
• You must be proactive, responsive, professional, and dedicated to customer success.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.
• Proficiency in the English language.

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We are looking for an ambitious and energetic Sr. Business Developer Manager to help us expand our business in the US market. You will be at the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive new growth opportunities and pursuing existing business boosting sales and forging strong relationships with clients

The Challenge

You will be responsible for develop a growth strategy, working to satisfy customers’ needs and requests, respond to their queries in a timely manner, and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service-oriented.  

You will be part of a great team that seeks to make an impact on our clients' business through what we do best: implement professional and dynamic digital customer experiences.  

In your day-to-day, you will be working with teams from all over the world, helping us to position Conexio as a Customer Experience digital agency.  

The Role

• Lead sales and account management initiatives.  
• Mentored staff and manage the sales team.  
• Drive key customer growth and support new business development opportunities through relationship building with key stakeholders.  
• Strengthen the network of partners that add value and support Conexio's growth.  
• Manage client expectations and communications flow, negotiate and resolve high-level client issues.    
• Generate new business using existing and potential customer networks, cold calling, and other lead generation techniques.  
• Regular analysis of the market and competitors.    
• Set and track revenue and sales account targets and metrics, aligned with company objectives (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for improvements.    
• Create and negotiate complex quotes, RFIs/RFPs, and contracts as well as the preparation, implementation, and closure of sales negotiations at the decision-making level.  
• Partner with the marketing team to analyze data and translate findings into action and develop strategic creative digital campaigns.    
• Collaborate with the marketing team to position Conexio in the US market.  
• Spearhead and craft presentations to clients and/or prospects, with the support of practice leaders and the pre-sales team.  

What is needed for success

• You have a total of 5+ years experience in software sales or services sales on Digital Agencies and a minimum of 3+ years successfully selling solutions or services at an executive/C- level in various US locations.  
• Prior experience with customers using Adobe Marketing Cloud platforms is a great plus.  
• Experience tracking relevant KPIs (e.g. customer satisfaction).
• You must be comfortable demonstrating software and speaking to technical and non-technical executives alike.  
• Excellent oral & written, presentation & communication skills.  
• Proactive, persuasive, persistent attitude.  
• Excellent communication skills and analytical skills.  
• Deep understanding of sales process and embedded sales methodology.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively. Motivated to learn and keep up to date in topics related to customer experience and Adobe technologies.

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As we are growing, we are looking to add more players to our team!

If you are an enthusiast Product Owner looking to join an Agency working to improve experiences through technology worldwide, this is an amazing opportunity for you!

The Challenge

This is a key role to make possible the growth and development of the company, requiring both technical and interpersonal skills.

In this role, you would organize, prioritize and assess work for our scrum team. The responsibilities include gathering feature requests, scheduling releases, and coordinating sprints. To be successful in this role, you should be able to identify user needs and work with cross-functional teams to manage product releases. Ultimately, you’ll help us roll out products that deliver our client’s vision.

You will be part of a great team that seeks to make an impact on customer experience management, assessing and supporting multinational companies to add real value to their CXM strategy and best practices.

In your day-to-day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

The Role

• Understand our customers' needs to define the vision of the products, communication, value, and roadmap.
• Enable growth initiatives by building customized tools and solutions.
• Ensure the tools fit the current and future needs of product and marketing teams.
• Works in an agile environment and continuously reviews the client’s business needs, refine priorities, outlines milestones and deliverables, and identifies opportunities and risks.  
• Align with the client to define product metrics, objectives, and key results to guide, prioritize, and measure the success of the product strategy.  
• Sets the product's vision and strategy, create the roadmap, defines the release process, and executes cross-functional activities to bring the product features to life.  
• Find engagement and conversion improvement opportunities considering customer journeys, user behavior, and data analysis.
• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria, to ensure work focuses on those with maximum value that are aligned with product strategy.
• Set sprint goals, plan releases and upgrades; and follow the progress of work and address production issues during sprints.
• Advice on how to use the solution to optimize the customer experience lifecycle from acquisition to retention.  
• Analyze, adjust and improve workflows and processes in order to improve project efficiency and implementation.
• Discover and share industry trends around user growth and behavior to impact the product and business.
• Follow our client’s competitors and the industry.

What is needed for success

• +3 years as a Product Manager, Product Owner, or Product Analyst with digital products.  
• Excellent spoken and written English level.  
• Possess a fundamental understanding of end-to-end customer experience integration and dependencies.  
• Experience with qualitative and quantitative data analysis, KPIs and indicators management.  
• In-depth knowledge of Agile process and principles  
• Knows how to define the product roadmap.  
• Excellent communication, active listening and organization skills.  
• Hands-on problem solver and confident when facing challenges to ensure the project is pushed forward.  
• Proven ability to effectively lead and manage multiple products simultaneously.  
• Must be proactive, responsible, professional, and dedicated to customer success.  
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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As we are growing, we are looking to add more players to our team.

If you are a passionate Quality Assurance looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge

This is a service delivery role that is client-facing, requiring both technical and communication skills.

You will be responsible for the entire testing cycle of the project, including research, design, execution of activities and generation of reports, according to the established processes, ensuring quality and adjustment of the development to the requirements.  

You will be part of a great team that seeks to make an impact on our clients' business through what we do best: create creative, professional and dynamic websites.  

In your day to day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

The Role

• Create detailed, comprehensive and well-structured test plans, including test cases. Estimate its duration.
• Carry out and control the tests to guarantee the quality of the delivered system as well as the fulfillment of the client's requirements.
• Develop, recommend and monitor corrective and preventive actions.
• Perform extensive regression testing when errors are resolved.
• Perform stress tests.
• Generate quality assurance metrics such as defect densities and open defect counts.
• Interact frequently with clients
• Communicate confidently and actively with customers throughout the project life cycle.
• Manage customer expectations appropriately and keep projects on schedule and within the scope.

What is needed for success

• 2+ years' experience as AEM Quality Assurance
• Language proficiency - English: Business Level.
• Must be proactive, responsive, professional and dedicated to customer success.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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As we are growing, we are looking to add more players to our team!

If you are a passionate Marketing Designer looking to join a customer experience agency that boosts digital experiences for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge

This is an internal position that will play a key role in the way we bring our brand to the world and would require both technical and interpersonal skills.

In this role, you would lead design projects developing and executing creative vision and exploration for our brand. As part of our marketing team, you will have the freedom to bring new ideas, explore your curiosity and think deeply about the challenge of building a memorable brand.    

You will be part of a great team that seeks to make an impact on our company and our clients. We strongly believe in building an amazing place to work day by day.

The Role

• Lead design projects throughout the entire process; from creative conception to production  
• Craft appealing visuals and digital experiences for our different audiences  
• Design for a wide range of projects while ensuring consistency of the Conexio brand across different channels, including our website, presentations, social media, events, etc.  
• Actively contribute to the evolution of Conexio's brand  
• Concept campaigns, evergreen communications, and launch announcements that support our goals.  
• Champion innovative design, establish brand standards, evolve guidelines and the marketing design craft within your team, as well as the broader multi-disciplinary team.  
• Help the marketing team grow and become more effective by pairing and collaborating with other designers, sharing insights, new tools, and best practices.  

What is needed for success

• Proficiency in the English language is a must.
• A strong portfolio showcasing brand experience across a range of mediums.  
• Excellence in typography, color, layout, and composition.  
• Skilled at form and image-making.  
• Effectively communicate concepts and design rationale.  
• Strong skills around critical thinking and storytelling.  
• Embrace an iterative design process and be receptive to feedback.  
• Able to work independently, drive multiple projects at a time, and iterate quickly.  
• Foster strong working relationships with team members and cross-functional partners.  
• Comfortable in your soft skills: listening, negotiating, and decision-making.

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As we are growing, we are looking to add more players to our team. 
If you are a passionate Quality Assurance looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you! 

The Challenge:

This is a service delivery role that is client-facing, requiring both technical and communication skills. 
You will be responsible for automating the entire testing cycle of the project, using an inhouse developed framework based in Python. 
You will be part of a great team that seeks to make an impact on our clients' business through what we do best: create creative, professional and dynamic websites.  
In your day to day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level. 

The Role 

• Manual testing
• Designing and execute automated software test procedures.
• Create detailed, comprehensive and well-structured test plans, including test cases. Estimate its duration.
• Carry out and control the tests to guarantee the quality of the delivered system as well as the fulfillment of the client's requirements. 
• Develop, recommend and monitor corrective and preventive actions.  
• Interact frequently with clients 
• Communicate confidently and actively with customers throughout the project life cycle. 
• Manage customer expectations appropriately and keep projects on schedule and within the scope. 

What is needed for success 

• Experience with Selenium
• Knowledge in Python
• Language proficiency - English: Business Level. 
• Must be proactive, responsive, professional and dedicated to customer success. 
• Possess an innovative, problem-solving, and solution-oriented attitude. 
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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We’re looking for an eager and enthusiastic team player to join us.  

You may not have worked as a project manager before but regardless of your background, we’ll ideally be looking to see experience in a fast-paced environment and a proven ability of administration and planning. You will be highly organized, personable and will have a demonstrable ability to manage a variety of tasks at one time. We have high standards when it comes to delivering work, so a shared approach to this, as well as a strong eye for detail will be important.

Under the supervision of a Senior Manager, you will perform elementary-level project management work and receive training in project management on digital marketing projects. On a daily basis, you will manage schedules, arrange assignments, preparing action plans, analyzing risks and opportunities and gathering necessary resources. You will also perform a variety of administrative tasks and support our company’s clients senior-level managers.

Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

The role

• Maintaining a project management information system to provide data for the planning and control of project development.
• Collaborate with departments across the company, key stakeholders and external vendors, facilitating meetings when necessary.
• Centralize information by preparing status reports on deliverables.
• Schedule regular meetings and record decisions (e.g. assigned tasks and next steps).
• Reviewing all schedules, reports, and orders prepared by consultants, contractors, and client agencies to assure conformance with project completion dates.
• Checking contractors work performance and preparing management reports.
• Create and update workflows.
• Prepare and provide documentation to internal teams and key stakeholders.
• Act as the point of contact among executives, employees, clients and other external partners.
• Manage information flow in a timely and accurate manner.
• Manage executives’ calendars and set up meetings.

What is needed to success

• University professional of careers in the area of technology, Business or Marketing.
• At least 2 years of experience in high-level digital marketing or development team.
• Proficiency in English language is a must.
• Good experience & capabilities in MS applications - Word, Excel, PowerPoint.
• Ability to think strategically as well as tactically and exercise good judgment in setting priorities / objectives.
• Possess an innovative, problem-solving and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.
• An ability to calmly and efficiently manage multiple tasks at once.

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As we are growing, we are looking to add more players to our team!

If you are a People Care enthusiast looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge

This is a key role to make possible the growth and development of the company, requiring both technical and interpersonal skills.

In this role, you would oversee the recruitment process from talent sourcing & attracting candidates to interviewing & hiring great colleagues. You will provide support in the coordination of team building activities and help us to shape our communication plan.  

You will be part of a great team that seeks to make an impact on our company and our clients. We strongly believe in building an amazing place to workday by day.

Every day, you will be working with candidates & teams from all over the world.

The Role

• Source, select, and interview IT Talent according to recruitment demand within the organization.
• Develop and implement sourcing strategies to build talent pools and attract relevant talents.
• Manage candidate expectations and ensure timely and constructive feedback.
• Support and advise hiring leaders on attracting and retaining the best talent.
• Collaborate with the implementation of Employer Branding and engagement campaigns initiatives.

What is needed for success

• 2 + years' experience working in IT selection process.
• Experience in organizational communication areas & knowledge of social media management.
• Degree in Communication, Psychology, Human Resources, Labor Relations or similar.
• Language proficiency - English: Business Level (a must) & Portuguese: Business Level.  
• Must be proactive, responsive, professional and dedicated to team success.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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As we are growing, we are looking to add more players to our team.
If you are a passionate Adobe Analytics Specialist looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge:

This is a service delivery role that is client-facing, requiring both technical and communication skills.
You will be working to gather and understand the client’s unique business requirements and build customized solutions to meet their needs. For that, you will be using the Adobe Analytics platform, in order to gather, structure and analyze data to optimize our client's online marketing initiatives.
You will be part of a great team that seeks to make an impact on our clients’ business through what we do best: provide Customer Experience solutions.
In your day-to-day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

What is needed for success:

• Experience working with Adobe Analytics.
• Solid understanding of online marketing tools and technology
• Language proficiency – English: Business Level.
• Must be proactive, responsive, professional, and dedicated to customer success.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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As we are growing, we are looking to add more players to our team.
If you are a passionate Adobe Analytics Developer looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge:

This is a service delivery role that is client-facing, requiring both technical and communication skills.
You will be responsible for delivering Analytics projects and working to gather and understand the client’s unique business requirements and to build and develop customized solutions to meet their needs, using the Adobe Analytics platform.
You will be part of a great team that seeks to make an impact on our clients’ business through what we do best: provide Customer Experience solutions.
In your day-to-day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

What is needed for success:

• Experience working with Adobe Analytics or similar tools.
• Javascript, HTML & CSS
• Language proficiency – English: Business Level.
• Must be proactive, responsive, professional, and dedicated to customer success.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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As we are growing, we are looking to add more players to our team.
If you are a passionate Software Developer looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge:

This is a service delivery role that is client-facing, requiring both technical and communication skills.
You will be responsible for working to gather and understand the client’s unique business requirements and to develop and build customized solutions to meet their technical needs. For that, you will be modeling and transforming data into meaningful business insights to design, manage, and deliver highly personalized and synchronized multichannel solutions to create the experiences that customers want.
You will be part of a great team of developers that seeks to make an impact on our clients' business through what we do best: generate awesome customer experiences.
In your day to day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

What is needed for success:

• Javascript, HTML & CSS
• Experience with RDBMS Databases
• Worked with SOAP and REST API's
• Understanding of online marketing, tools and technology.
• Language proficiency - English: Business Level.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively
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As we are growing, we are looking to add more players to our team.
If you are a passionate Software Developer looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge:

This is a service delivery role that is client-facing, requiring both technical and communication skills.
You will be responsible for working to gather and understand the client’s unique business requirements and build customized solutions to meet their technical needs. For that, you will be configuring and operating Adobe Target to develop and deliver customer-center journeys and campaigns, in order to deliver the right experience to the right customer.
You will be part of a great team that seeks to make an impact on our clients’ business through what we do best: provide Customer Experience solutions.
In your day-to-day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

What is needed for success:

• Adobe Target and Adobe Target Mobile
• Other Adobe Experience Cloud tools, such as Audience Manager and Analytics
• JavaScript
• Language proficiency – English: Business Level.
• Must be proactive, responsive, professional, and dedicated to customer success.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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As we are growing, we are looking to add more players to our team. If you are a passionate UX/UI Designer who loves to create engaging and on-brand graphics for a variety of media looking to join a Customer Experience Agency, this is an amazing opportunity for you!

The Challenge:

You will be responsible for delivering the best online user experience, create and design graphic pieces for external and internal communication, and working on web layouting. You will be part of a great team that seeks to make an impact on our clients' business through what we do best: create creative, professional, and dynamic websites. In your day-to-day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

The Role

• Shape the visual aspects of websites, social media, internal communication, and more.
• Establish and promote design guidelines, best practices, and standards within the company.
• Define requirements and create disruptive and creative social media pieces of art, such as displays, GIFs, short videos.
• Design corporate presentation templates for each need, using different tools such as Canva, Google Slides, PowerPoint.
• Work closely with the People Care team to help them to have the tools to make an impactful digital internal communication.
• Conduct user research and testing for client's websites with the aim to develop wireframes and task flows based on user needs.
• Present and defend designs and key deliverables to clients.

What is needed for success

• +2 years working in similar roles
• Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools.
• Proficiency in HTML, CSS and JavaScript for rapid prototyping
• Experience working in an Agile/Scrum development process
• Up-to-date with the latest Web trends, techniques and technologies
• Language proficiency - English: Business Level.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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As we are growing, we are looking to add more players to our team.
If you are a passionate Adobe Analytics Developer looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge:

This is a service delivery role that is client-facing, requiring both technical and communication skills.
You will be responsible for working to gather and understand the client’s unique business requirements and to develop and build customized solutions to meet their technical needs. For that, you will be creating and maintaining awesome web pages on Adobe Experience Manager CMS Platform.  
You will be part of a great team of developers that seeks to make an impact on our clients’ business through what we do best: create creative, professional, and dynamic websites.  
In your day-to-day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

The Role

• Design customized solutions for web development.
• Validate and debug implementation and follow through on issues until resolved.
• Interact frequently with clients.
• Communicate confidently and actively with customers throughout the project life cycle.
• Manage customer expectations appropriately and keep projects on schedule and within the scope.

What is needed for success

• 3+ years’ experience AEM development .
• Experience or knowledge of HTML, CSS, JavaScript &/or JS frameworks.
• Language proficiency – English: Business Level.
• Must be proactive, responsive, professional, and dedicated to customer success.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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As we are growing, we are looking to add more players to our team.
If you are a passionate Adobe Analytics Developer looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge

This is a service delivery role that is client-facing, requiring both technical and communication skills. You will be responsible for working to gather and understand the client’s unique business requirements and to develop and build customized solutions to meet their technical needs. For that, you will be creating and maintaining awesome web pages using CSS, HTML, JavaScript & JS frameworks on Adobe Experience Manager CMS Platform.  You will be part of a great team of developers that seeks to make an impact on our clients’ business through what we do best: create creative, professional, and dynamic websites.  
In your day-to-day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

The Role

• Design customized solutions for web development.
• Validate and debug implementation and follow through on issues until resolved.
• Interact frequently with clients
• Communicate confidently and actively with customers throughout the project life cycle.
• Manage customer expectations appropriately and keep projects on schedule and within the scope.

What is needed for success

• 4+ years’ experience working with HTML, CSS, JavaScript &/or JS frameworks on a CMS Platform
• Language proficiency – English: Business Level.
• Must be proactive, responsive, professional, and dedicated to customer success.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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As we are growing, we are looking to add more players to our team.
If you are a passionate Adobe Analytics Developer looking to join a Customer Experience Agency that boosts digital experiences through technology for multinational companies worldwide, this is an amazing opportunity for you!

The Challenge:

This is a service delivery role that is client-facing, requiring both technical and communication skills. You will be responsible for working to gather and understand the client’s unique business requirements and to develop and build customized solutions to meet their technical needs. For that, you will be creating and maintaining awesome web pages using CSS, HTML, JavaScript & JS frameworks on Adobe Experience Manager CMS Platform.  You will be part of a great team of developers that seeks to make an impact on our clients’ business through what we do best: create creative, professional, and dynamic websites.  In your day-to-day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

The Role

• Design customized solutions for web development.
• Validate and debug implementation and follow through on issues until resolved.
• Interact frequently with clients.
• Communicate confidently and actively with customers throughout the project life cycle.
• Manage customer expectations appropriately and keep projects on schedule and within the scope.

What is needed for success

• 3+ years’ experience working with HTML, CSS, JavaScript &/or JS frameworks on Adobe Experience Manager CMS Platform.
• Language proficiency – English: Business Level.
• Must be proactive, responsive, professional, and dedicated to customer success.
• Possess an innovative, problem-solving, and solution-oriented attitude.
• Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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The Challenge

This is a service delivery role that is client-facing, requiring both technical and communication skills.

You will be working to gather and understand the client’s unique business requirements and you will be responsible for creating, modify and delete content on an authoring environment that will enrich and nurture the client’s relationship with their customers on Adobe Experience Manager CMS Platform.

You will be part of a great team that seeks to make an impact on our clients’ business through what we do best: create creative, professional, and dynamic websites.  

In your day-to-day, you will be working with teams from all over the world, using agile methodologies and promoting the implementation of best practices at a technological level.

The Role

– Assist in gathering requirements and assessing content authoring needs of a given project

– Selecting templates, components, and modules, adding/editing content (copy, images, video, tagging, SEO metadata) to compose web pages based on brand guidelines and stakeholder input.

– Managing assets and images within the Adobe Digital Asset Manager.

– Providing detailed authoring documentation.

– Analyze and understand end-to-end customer experiences to make sure all content is consistent in voice/tone/construction and technically correct.

– Interact frequently with clients

– Communicate confidently and actively with customers throughout the project life cycle.

– Manage customer expectations appropriately and keep projects on schedule and within the scope.

What is needed for success

– 2+ years’ experience authoring/managing content in AEM platform.

– Advanced student of Computer Science, System, or similar is a plus.  

– Language proficiency – English: Business Level.

– Must be proactive, responsive, professional, and dedicated to customer success.

– Possess an innovative, problem-solving, and solution-oriented attitude.

– Demonstrated ability to learn quickly, be a great teammate, and manage change effectively.

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