Conexio at the
Adobe Summit 2023

Our Experience Lab takes over Las Vegas to let everyone know
about The Science of Experience

Who we are

Conexio is a global Customer Experience Management agency, helping leading brands to create meaningful connections with their users.

A scientific approach to creating and managing human connections that drive sustainable growth.

Behind every swipe, there is at least one user trying to interact with your brand; sounds simple, right?

But there's a catch. A "good experience" is not something you can measure in a straightforward way. Yes, improving the experience you deliver can be very positive. Do you want to hear something crazy? For auto manufacturers improving CX by 1 point can lead to more than $1 billion in additional revenue.

But what is behind that 1 point of CX improvement varies for every company. For example, Tesla and Porsche users value different facts about their brands. So why do we keep measuring users with the same classic structures?

Science of experience illustration.

Case studies

The Science of Experience

We believe that clicks, open rates, and shopping behavior KPIs are supplies for something bigger. We treat the process of building an experience like scientists treat their work on discovering new substances with a methodical and experimental approach.

Using the scientific method's learnings, we ask the right questions, build the research, create a hypothesis, test and analyze everything that happens with your brand. All this is to find that unique X factor that makes a strong connection between your brand and its users.

Brands need a sustainable process to support their experience-facing operations, and we are here to help you build yours.

Customer experience illustration
Gonzalo Rusiñol
Gonzalo Rusiñol photography
Chief Executive Officer
A technical and operational leader with more than 20 years of experience in the technology market. He has spent the last 10 years working side by side with marketing, technology and experience executives helping them to make the best use of the Adobe Experience Cloud.
Aimee Trusler
Aimee Trusler photography
Chief Growth Officer
With more than 10 years of experience leading international sales, marketing, and operations teams, she joined Conexio to accelerate the company's transformation into a global Customer Experience Management Agency.
Pablo Larrosa
Pablo Larrosa photography
Chief Technology Officer
He has been in front of technical teams for more than 20 years. In Conexio he is growing and mentoring a team of +50 Adobe certified experts on AEM, Adobe Analytics, Adobe RTCDP and AEP.
Carolina Tenca
Carolina Tenca Photography
Client Success Leader
She's bringing her experience from governmental, diplomacy and international institutions to the tech world. She leads the CS team at Conexio and works with executives from some of the biggest brands in the world to help them deliver unforgettable experiences for their users.